Privacy Policy

Privacy Policy

Effective Date: January 2024

1. Introduction

This is the privacy policy for this website Refreshreward.consulting part of Cowling Consultancy Ltd, (trading under Refresh Reward)

Registered address 91a Church Lane Bulphan Upminster England RM14 3TR.

Information Commissioner’s Office (ICO) Registration number ZA917982

This Privacy Policy outlines how we collect, process, handle, and safeguard your personal data when you contact us with a general enquiry or when we are working with you as a client.

By using our website, you agree to the terms of this Privacy Policy and give explicit consent for the processing of your data. If you do not agree to the following policy, you may wish to cease using this website.

2. Data Collection and Processing

You directly provide Our Company with most of the data that we collect. We collect and process data when you:

  • Register or request contact online.
  • Voluntarily complete a customer survey or provide feedback on any of our communications, message boards or via email.
  • Use of view our website via your browser cookies.

For example:  

Data

Reason

Name, email address, phone number, organisation & job title

When we receive an enquiry from you via this website or other source or you sign up to our mailing list  

 

 
  • Contact history.
  • Documents relating to our service provision.
  • Finance details (invoices, payments etc.)

When we have a relationship with your organisation as a client of ours, we will also collect and process:

 

 

3. How will we use your data

Our company collects your data so that we can:

  • Process your requests and manage our relationship
  • Inform you of our services
  • Perform our duties in line with our agreed service provision

4. How do we store your data & data security

We store your data via email and securely on our internal computer systems and employ stringent security measures to protect your data from unauthorised access.

We do not share your information with third parties other than Refresh Reward Associate Consultants where there is a legitimate reason to do so.

We will continue to hold your information unless you request otherwise or it is deemed that your consent no longer exists.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience and to understand how you use our website.

6. User Rights and Control

You have the right to access, rectify, and erase your data. For any requests or concerns, contact us.

7. Updates and Compliance

This Privacy Policy is effective from January 2024. We may update it to stay compliant with GDPR guidelines. Check for changes periodically.

8. Contact Information

If you have any questions, concerns or comments about this policy please contact us via the Contact Us page.